Victim Support Netherlands helps victims. What if we supported those around the victim? What do they need to help?
In the Netherlands, many people become victims of crimes, traffic accidents and calamities every year. In 2021, Slachtofferhulp Nederland (SHN) helped 133,000 victims. Unfortunately not all of them. What if we would focused on a victim’s environment? Who are these potential helpers and what do they need?
• 2019 - 2020
Mapping the entire context
Victims are not alone. Family and friends play an important role in dealing with an incident. As do neighbourhood police officers, GPs and and study counsellors. But what do they need to help a victim properly?
To find out, we went into research and spoke to lots of people. From professionals such as police officers and deans to students and visitors to community centres.
• Business Model Innovation